Unfortunately, I am not able to review the product because I never received my package. The order was placed on 8/20/23, the last tracking update was 8/27/23 stating in transit, there have been no further updates since. I reached out to Bacardi via email on 9/5/23 making them aware; I promptly received an email response with a screen shot of the “in transit” (same that I saw in my end), and a message stating it is delayed. I emailed again today 9/10/23, since there has been no further updates on the tracking and it appears this package is lost. I have not received a resolution to my missing order. I will update if/when I receive my order or a resolution.
I love the glasses, but one of them arrived damaged and for the past two weeks have have sent at least a dozen e-mails requesting a replacement but unfortunately nobody responds. Soo wher do I go from here??
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¡Hola! Thank you for your review, Tee. We're sorry to hear that. If you wish to give us more details about your order, please send an email to firstname.lastname@example.org.
The glass arrived crushed. I emailed and received an automated response but nothing else. I did love the other items.